Broadband India Forum

Wired Broadband => FTTH Broadband => Topic started by: wiredlife on July 02, 2017, 08:46:29 PM

Title: Lethargic Airtel Took 15 Years to Care for Customer Innovation
Post by: wiredlife on July 02, 2017, 08:46:29 PM

Airtel one of the Leading Broadband Service Providers in India took a whopping 15 years to actually care for its customers by putting some innovation.

Due to Monsoon, it is quite customary in India that the voltage will fluctuate and burn your Broadband modem. Protect your Modem is something Airtel has come up with now.

STEP 1
Keep the device connected to the UPS.

STEP 2
Switch off the modem when not in use.

STEP 3
Keep the device in the centre of your house for better connectivity.

STEP 4
To troubleshoot, switch off the device and turn it back on after 2 minutes.

STEP 5
Protect the device from dust to ensure better  performance.

But a lot needs to be done yet not sure which fuc**ing product managers has Sunil Mittal hired for designing customer care at Airtel.