Author Topic: How Amazon Offers World's Largest Delivery Options for eCommrce Shoppers ?  (Read 1313 times)


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Amazon's Same Day Delivery service, formerly called Local Express Delivery, is available in 13 US metro areas ? Atlanta, Baltimore, Boston, Chicago, Dallas / Fort Worth, Indianapolis, Los Angeles, New York City (and parts of New Jersey), Philadelphia, Phoenix, San Francisco / Bay Area, Seattle, and Washington, DC ? as well as in Toronto and Vancouver, Canada. For Prime members, it costs US$5.99 / C$6.99 per order while for non-members it costs US$9.98 / C$11.99 for the first item and US$0.99 / C$1.99 for each additional item. The cut-off time for orders is 12:00pm (except in Chicago where it?s 7:45am) and deliveries arrive by 9:00pm.

Amazon Prime, the company's $99/year membership program, offers free two-day shipping on over 20MM eligible items with no minimum order size; for all other items, standard or no-rush shipping is also free. Shipping upgrades for expedited delivery in the US are available too.

Amazon launched a new one-hour delivery service in parts of Manhattan called Prime Now, is available from 6:00am to midnight, seven days a week. Shoppers can select from tens of thousands of items ? home essentials, electronics and toys, kitchen and office products ? and have them delivered in one hour for $7.99 or in two hours for free (one-hour delivery in most parts of Manhattan and two-hour delivery in all of Manhattan and select areas of Brooklyn).

Amazon Prime Fresh members get the benefits of both Amazon Prime and Amazon Fresh for an annual fee of $299. The service is currently available in Seattle, Philadelphia, and the Los Angeles / Orange County, New York City and San Francisco / Bay Area metro areas. For orders of $35 minimum, Prime Fresh members get a free same-day or early morning delivery. They can shop fresh groceries from local merchants, products from neighborhood shops and restaurants, everyday essentials, and over 500K items.

Guaranteed Accelerated Delivery is another fulfillment feature that Amazon offers for the convenience of its customers. It is available on products that have a "Want it delivered?" message that displays a guaranteed delivery date and shipping option on the detail page. It is the soonest Amazon could deliver the item if ordered within a certain timeframe (displayed on the page).

Amazon Locker, another shipping service by the company, solves a different problem. Shoppers who are unable to wait at home for delivery can pick up their Amazon package from a secure locker at their own convenience. At check-out, for eligible items, users can
select a convenient locker location and, once the package arrives there, they receive an email or text message with instructions and a unique pick-up code.