Dukaan Tech, in its purest form, involves building tech for shops. Any shops. Whether it's a kirana or, say, a mid sized supermarket chain. They thought it was a step towards a full-stack offering-bookkeeping, cash-flow management, inventory tracking, etc
Khatabook and OkCredit have raised $187 million and $85 million respectively.
OkCredit decided to shut down its digital storefront for kiranas.
Khatabook, which also shut a similar offering called MyStore in November 2021
The bookkeeping segment grew popular quickly-four-year-old Khatabook claims to have over 10 million monthly active users (MAU) as of January 2022, while six-year-old OkCredit reportedly had 5.5 million as of November 2021.
Digital storefronts are nice and shiny things for a kirana to have, but they're useless in the absence of robust inventory management systems. Cash flow is Supreme. A shopkeeper does everything to ensure that it's uninterrupted. They buy supplies according to how much money they have in hand; they get credit depending on the sales they're anticipating. If you ask him how much does he take home, he won't be able to tell.
In this backdrop, Shop Keepers won't payback OkCredit or KhataBook and thus both had to shut down this part of the business.