After the Supreme Court struck down TRAI's call drop penalty (INR1/call drop to be borne by calling subscriber’s telecom operator), TRAI is looking at resolving the call drop issue through two ways.
Firstly, it is likely to bring a revised call drop policy in about a month. The revised policy will deal with granular district-wise call quality norms in smaller pockets. The current call drop policy caters to the overall circle, allowing 2% call drop. Secondly, DOT has assigned a dedicated task force for call drop and network testing to track call quality and resolve the high call drop concerns. We believe this might force telcos to adhere to district-wise call quality and increase network investments.