Reliance Jio Infocomm said that there was congestion on ~8% of the cell sites, which has been reduced to ~5% by deploying additional spectrum and creating small cells. It will be further expanding its small cells and WiFi offloading solutions to decongest the sites and improve quality of network.
Jio is also increasing population coverage from 75% to 95% by CY17. On voice network, the company carries 2bn minutes per day, equivalent to large incumbent operators and has capacity to carry 100% of India’s voice. However, it has blamed POI issues by incumbent operators for connectivity issues.
Reliance Jio Customer Profiling by SmartPhone Handset Make
Jio Management highlighted that the perception of low quality consumers using its network as being is incorrect as the average price of
handsets on RJIO's network is over INR 10,000, whereas industry has less than 10% share of over INR 10,000 handsets. Also, it has 40% total Industry market share in devices costing over INR 20,000.